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3 ways concierge apps can benefit your small property

It’s becoming more and more common for hotels to have their own mobile apps, but small property owners often think only big chains can make use of them. That’s no longer the case – the rise of concierge apps means offering guests a connected experience is now in every property’s reach, including small independent hotels and home properties. Here’s why you might want to consider using one too. “3 ways concierge apps can benefit your small property”Continue reading
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How hoteliers can balance guest needs and business goals with hotel tech

Our current dependency on technology and how we make use of it in our daily lives impacts how people travel and the travel industry as a whole. Gloria Martinez, travel technology expert and EMEA Market Manager at Booking.com, has a background in travel technology within the hospitality industry. “How hoteliers can balance guest needs and business goals with hotel tech”Continue reading
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6 hotel challenges for smaller properties (and technology that can help)

Handling admin, managing guest expectations, taking care of finances. There’s no shortage of hotel challenges when you’re running a small independent business. While chains have money and marketing power, smaller properties struggle to find time to complete day-to-day tasks, let alone create personalised guest experiences.  “6 hotel challenges for smaller properties (and technology that can help)”Continue reading
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Smart tech that will wow your guests

From cars to smartphones, technology has become an indispensable part of our lives. Today’s innovations are tomorrow’s essentials – so it pays to be ahead of the curve. In fact, in a recent study, 60% of guests said they’d pay more to stay in a property with smart devices. Here are five smart technologies that will help modernise your property. “Smart tech that will wow your guests”Continue reading
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Mobile travellers expect hotels to be connected

Mobile phones have been around for decades, but now they’re faster and smarter than ever making them indispensable when it comes to organising our lives. It’s no different with travel: from planning and booking, to actually experiencing new places, mobile technology helps people access the information they need, when they need it.

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