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How hoteliers can balance guest needs and business goals with hotel tech

Our current dependency on technology and how we make use of it in our daily lives impacts how people travel and the travel industry as a whole. Gloria Martinez, travel technology expert and EMEA Market Manager at Booking.com, has a background in travel technology within the hospitality industry. “How hoteliers can balance guest needs and business goals with hotel tech”Continue reading
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6 hotel challenges for smaller properties (and technology that can help)

Handling admin, managing guest expectations, taking care of finances. There’s no shortage of hotel challenges when you’re running a small independent business. While chains have money and marketing power, smaller properties struggle to find time to complete day-to-day tasks, let alone create personalised guest experiences.  “6 hotel challenges for smaller properties (and technology that can help)”Continue reading
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Upselling: how to earn extra revenue (and how apps can help you)

For many people around the world, love will soon be in the air. Not only will they shower loved ones with affection on Valentine’s Day, they’ll spend big too – the average American spent 144 dollars in 2018.

We look at how you can boost your income around key calendar dates by offering guests upgrades and extras at just the right time.

"Upselling: how to earn extra revenue (and how apps can help you)"Continue reading

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