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The art of upselling and cross-selling: how to increase hotel revenue and guest satisfaction

Upselling and cross-selling. To some ears they may sound like buzzwords, but in essence they’re about knowing your product and guests, and getting your timing right. In this blog post, we look at ways properties of all sizes can upsell and cross-sell in order to increase guest satisfaction and maximise hotel revenue.

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5 ways to use video on your hotel website

When it comes to your property website, it can be challenging to understand which hotel digital marketing trends are relevant and necessary to achieve success. How do you best represent your property online? How do you drive qualified traffic to your hotel website? Video content is an important recurring trend that will keep you relevant and make you more discoverable with guests. This post covers ways you can best engage with guests through video.

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